1. Are Foil Wheels Handbuilt?
Yes, all wheel-sets are handbuilt to exacting tolerances and must pass stringent quality control prior to being shipped to the consumer.
2. Can I use any carbon specific brake pad with my wheels?
No - Foil Wheels should only be used with the supplied brake pads. Failure to do so may result in damage too or failure of the rim - leading to serious injury or death.
3. Are there any rider weight limitations for Foil Wheels?
Yes - The recommended maximum weight is 100kg for rims up-to 50mm depth and 115kg for all other rim depths.
4. I crashed in a local race and have damaged my wheel what can I do?
We are here to get you back "Foiling" as soon as possible. We are pleased to offer a 40% discount on the purchase of a new rim or wheel in order to get you back on our wheels as soon as possible. Please contact firstname.lastname@example.org for your unique discount code.
5. How long will it take for my order to ship?
For items not in stock, We aim to have all orders shipped within 5 working days of order. As all wheels are hand built upon order confirmation and at times of high demand this may increase slightly - We will inform you of any anticipated delay upon confirmation of order. If a wheel set is in stock it will be shipped within 2 working days.
6. What standards are Foil Wheels tested too?
Yes - Our wheels are TESTED AND EXCEED THE REQUIREMENTS OF EN 14781. This is the toughest standard for road bicycles and components. It comprises of two impact tests and two fatigue tests involving >100,000 cycles. In addition all our wheels are UCI approved and tested for use in any competition worldwide.